Privacy Policy
Last Updated: 17/11/2025
Emm Thai Restaurant (“we”, “us”, “our”) operates under PROSPER DINING CO. LIMITED in Auckland, New Zealand.
We are committed to protecting your personal information when you order food online through our website, mobile links, or any GloriaFood-powered ordering system (the “Service”).
1. Information We Collect
We may collect the following information when you place an order or contact us:
• Name
• Phone number
• Email address
• Delivery address
• Order details
• Payment-related information (processed securely by third-party payment providers)
• Any notes you provide (including dietary or allergy information)
We do not collect or store full credit card details. All payment information is handled securely by third-party payment processors.
2. How We Use Your Information
We use your information to:
• Process and deliver your orders
• Contact you about your order status
• Provide customer support
• Improve our service and menu offerings
• Send marketing emails only if you OPT-IN and give your explicit consent
We do not sell or share your personal information with external marketers.
3. Marketing & Consent
We will only send promotional or marketing emails if you choose to OPT-IN.
You may unsubscribe at any time by clicking “unsubscribe” in our emails or contacting us directly.
4. Cookies
Our online ordering system may use cookies to:
• Remember your preferences
• Improve browsing and ordering experience
• Analyse website activity
You can choose to accept or decline cookies through your browser settings.
5. Sharing Information with Third Parties
We may share your information only with:
• Delivery staff (to complete your order)
• Payment processors (for secure payment handling)
• Service providers such as GloriaFood/Oracle (to operate the online ordering system)
These parties are required to protect your data and use it only for the agreed purposes.
6. Data Security
We take reasonable technical and physical measures to protect your information from unauthorized access, loss, or misuse.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (New Zealand Privacy Act 2020)
Under NZ law, you have the right to:
• Request access to your personal information
• Ask us to correct inaccurate information
• Request deletion of your information when legally appropriate
You may exercise these rights by contacting us.
8. Retention of Data
We retain your information only as long as needed for:
• Fulfilling your orders
• Legal obligations
• Customer service and accounting requirements
9. Contact Us
If you have questions, requests, or complaints about your privacy, please contact us:
Emm Thai Restaurant
PROSPER DINING CO. LIMITED
Email: prosperdiningco@gmail.com
Phone: +64 9 300 7226
Address: Flat 3, 311 Parnell Road, Auckland 1052, New Zealand
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date above indicates the latest revision.
Continued use of our Service means you accept any updates.